For the September meeting, the home team will bring the MBB’s testing experience. On the basis of the consultation with experts, we can say in general: the task is not easy. Difficulties are most likely to be felt during the preparation for the conversation. At the same time, catharsis experience of participants at the end of the conversation bases on the understanding and processing something from the relationship. Based on these, many people have said that it is worthwhile to go through the mild resistance that the invited people feel for the new method. What is also general during the conversations: the difficulty of formulating the real needs. That is, to get a tangible request instead of the polite “there is nothing wrong” sentence or the flood of complaint. However, as soon as this succeeds, all others are almost self-evident. After the initial successes, many of our experts are interested in the issue of how to proceed, ie how we will help track follow-up contracts.
